Credit Controller

Location: Birmingham
Salary:

• Part-time: £18,000
• Full-time: £26,500

Role Overview

We are seeking a proactive and organised Credit Controller to join our finance team in Birmingham. This role will focus on managing and reducing 0-90 day aged debt, ensuring timely collections while maintaining strong customer relationships.

This position is available on both a part-time and full-time basis, offering flexibility for the right candidate.

Key Responsibilities

• Manage a portfolio of customer accounts, with a focus on 0-90 day aged debt
• Proactively contact customers via phone and email to ensure prompt payment of outstanding invoices
• Build and maintain positive relationships with customers to support effective collections
• Monitor customer accounts to ensure payment terms are adhered to
• Investigate and resolve invoice queries to prevent payment delays
• Allocate incoming payments and maintain accurate account records
• Produce and review aged debt reports, highlighting risks and overdue balances
• Work closely with internal teams (e.g. sales and operations) to resolve issues impacting payment
• Support month-end processes, ensuring all transactions are recorded accurately

Skills & Experience

• Previous experience in credit control or accounts receivable
• Strong focus on early-stage collections (0-90 day debt)
• Excellent communication and negotiation skills
• Strong attention to detail and organisational ability
• Confident using finance systems and Microsoft Excel
• Ability to prioritise workload and meet deadlines
• A proactive and professional approach to problem-solving

What's on Offer

• Competitive salary (£18,000 part-time / £26,500 full-time)
• Flexible working options (part-time or full-time)
• Opportunity to take ownership of a key area of the finance function
• Supportive and collaborative team environment
• Based in Birmingham with easy access to local transport links