About the Role
We are seeking a highly organised and detail-oriented Service & Compliance Team Leader to oversee compliance and statutory servicing activities for a well known hospitality group overseeing a large portfolio of stores across the UK.
This is an excellent opportunity for a compliance, facilities, property or service management professional who enjoys working with data, reviewing technical reports, and ensuring high standards of compliance are maintained across a diverse portfolio. You'll play a critical role in helping the business remain safe, compliant and audit-ready while providing valuable insights and recommendations to senior stakeholders.
Key Responsibilities
- Coordinate compliance activities across a national multi-site portfolio.
- Ensure all required servicing and inspections are completed in line with statutory and business requirements.
- Monitor overdue visits, outstanding actions and missed inspections, liaising with suppliers and site teams to resolve issues promptly.
- Manage and oversee compliance reporting relating to equipment servicing and statutory assessments across the estate.
- Review service reports from contractors, including (maintenance, equipment servicing, H&S audits etc
- Raise, track and monitor remedial actions through to completion.
- Escalate high-risk or recurring compliance issues to the appropriate stakeholders.
- Act as a key point of contact for internal teams and external service providers.
- Build strong working relationships with contractors to ensure service delivery standards are met.
- Support sites with compliance-related queries and follow up on outstanding actions.
Person Specification
- Previous experience in a compliance, facilities, scheduling, service administration, property support or related role.
- Experience working within hospitality would be advantageous
- Strong attention to detail and ability to accurately review and interpret reports.
- Methodical and highly organised
- Excellent organisational skills with the ability to manage multiple priorities.
- Proficiency in Microsoft Excel, including data entry, sorting, filtering and basic
- Ability to work independently and take ownership of compliance processes.
Salary / Package
- £30,000 - 35,000
- 28 days holiday
- Pension Contribution
- Store Discounts
- Opportunity to progress within the organisation
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
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