Operations Team Leader

48735_1757349183
  • £30000 - £33000 per annum
  • Birmingham, West Midlands

Are you a natural leader who loves bringing out the best in people? Do you thrive in fast-paced operations environments where every day is different? This is your chance to lead a lively team at a growing business that's absolutely flying right now - and they need someone like you to take things to the next level!

We're looking for an Operations Team Leader who's all about people - motivating, coaching, and driving performance. This role is perfect for someone who loves getting stuck in, leading from the front, and making their team the best it can possibly be.

Why This Role Rocks

  • You'll lead a team of 14 amazing people who are crying out for a manager they can look up to.
  • You'll have full ownership of your team's performance, culture, and development.
  • This isn't just another operations role - you'll be shaping processes and making your mark in a business that's growing fast.
  • You'll have the freedom to bring your own style and energy, with leadership backing you all the way.
  • Hybrid working is on offer, but we'd love you to be on-site at first to really get to know your team and embed yourself in the business.

What You'll Be Doing

  • Leading and motivating a team of 14 operations staff, creating a high-performing, positive culture
  • Running one-to-ones, coaching, and developing your team to achieve their KPIs
  • Taking ownership of performance, attendance, and team engagement
  • Streamlining processes and spotting opportunities to make things run smoother
  • Being the go-to person for problem-solving and escalated queries
  • Reporting on team performance and driving continuous improvement
  • Leading from the front - you'll be a hands-on manager, not stuck behind a desk!

What We're Looking For

  • A confident, people-focused leader with a proven track record of managing and inspiring teams
  • Someone who thrives in busy, fast-moving environments
  • Strong communication skills and the ability to handle performance reviews, disciplinaries, and team challenges with confidence
  • A positive, driven leader who gets energy from seeing their team succeed
  • Operations background is great, but your leadership skills are what we really want

This is a brilliant opportunity for someone who wants to put their stamp on a growing operation, lead a fantastic team, and be part of a business that's going places.
We'd love someone who can start ASAP, but if you're the right person, we'll wait.
If you're ready to step up, own this role, and lead an incredible team, hit apply - this one's too good to miss.

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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Rebecca Hopson
Rebecca Hopson Business Manager

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