Intermediary Consultant
Our client is a not‑for‑profit health and wellbeing provider with a long-standing commitment to making healthcare accessible for working people. They are seeking an experienced Intermediary Consultant to join their expanding team and play a key role in delivering an outstanding experience to clients, partners, and stakeholders.
In this role, you will be responsible for developing, managing, and strengthening relationships with intermediaries, introducers, and their customers. You will drive revenue growth, support efficient and effective onboarding, and ensure consistently high levels of customer satisfaction. Acting as a strategic advisor, you will work collaboratively to provide tailored solutions that meet customer needs and align with organisational objectives.
Key Skills
- Excellent negotiation and influencing skills
- Strong relationship-building capabilities
- Advanced contract review and interpretation skills
- Confident presenter with outstanding written and verbal communication
- Strong research and analytical skills
- Commercial awareness with the ability to identify opportunities for growth
- High level of accuracy and attention to detail
- Effective planning, organisation, and prioritisation
- Data‑driven mindset with the ability to interpret and act on insights
- Proactive problem-solving abilities with resilience and adaptability
- Ability to work collaboratively across teams and functions
- Competent in the use of CRM systems and reporting tools
- Customer‑centric approach, committed to delivering exceptional service
Required Experience
- Proven experience within the employee benefits (cash plans) market as an Intermediary
- Strong understanding of FCA regulations associated with regulated products
- Solid market awareness and intelligence
- Demonstrated ability to manage and develop intermediary and broker relationships
- Experience delivering tailored presentations, proposals, and solutions
- Background in a sales, consultancy, or partner‑focused environment
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