CRM Executive
Fully Remote | £35,000 to £40,000 + benefits
A fast growing, purpose led healthcare organisation is looking for a commercially minded CRM Executive to help build and optimise lifecycle communications and customer journeys.
This is an exciting opportunity to take real ownership of CRM performance in a business investing heavily in digital growth.
The role
- Build and deploy automated customer journeys
- Improve enquiry to booking conversion and reduce drop off
- Segment audiences and use behavioural data to drive engagement
- Write clear, empathetic and conversion focused communications
- Run testing and optimisation activity to improve performance
- Work closely with digital and commercial teams to launch campaigns quickly
About you
- Experience in CRM, lifecycle or digital marketing
- Hands on use of an enterprise email platform
- Commercial mindset with strong attention to detail
- Comfortable working with data and customer segmentation
- Proactive, organised and able to work at pace
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