International Credit Manager - Europe Region
Are you ready to take ownership of a high-impact credit management role with responsibility for cash collection across European markets? Based in Birmingham City Centre, this is a fantastic opportunity to step into a senior leadership position where you'll shape credit policies, oversee accounts receivable processes, and drive cashflow performance across a number of regions. You'll be working closely with senior stakeholders in sales, finance, operations, and legal, playing a key part in supporting commercial growth while protecting the financial health of the business.
This is a broad and varied role where you'll not only oversee credit risk and collections but also lead and develop a dedicated credit control team, ensuring effective processes, compliance, and continuous improvement. The position offers real scope for influence, making it ideal for a confident leader who thrives in a multinational environment and enjoys balancing hands-on credit management with strategic oversight.
Key Responsibilities:
- Develop and implement credit policies and procedures across European markets.
- Review and assess customer creditworthiness, setting appropriate credit limits and terms.
- Lead collections activity, monitoring overdue debt, managing escalations, and driving improvements in Days Sales Outstanding (DSO).
- Oversee accounts receivable processes including reconciliations, credit notes, refunds, and bank guarantees/letters of credit.
- Forecast short/medium-term cashflow and provide regular reporting to senior management.
- Manage and coach a credit control team, setting targets and monitoring performance.
- Collaborate with sales, finance, and legal teams to resolve complex disputes and reduce bad debt.
- Lead credit-related system and process improvements, ensuring compliance with internal policies and external regulations.
- Act as the main point of contact for external auditors, banks, and credit agencies.
Candidate Attributes and Skills:
- Strong background in credit risk assessment, accounts receivable, and collections.
- Proven track record in a regional or group-level credit management role, ideally within a multinational business.
- CICM qualification (or equivalent) highly desirable.
- Experience with bank guarantees, letters of credit, and managing credit risk across European regions.
- Excellent leadership skills, with the ability to develop and motivate a team.
- Strong communication and negotiation abilities with both financial and non-financial stakeholders.
- Highly organised, detail-oriented, and comfortable working to tight deadlines.
- Strong Excel and IT system skills; exposure to credit-related systems and process improvement projects.
- Resilient, adaptable, and capable of making sound credit decisions in complex situations.
Benefits:
- Opportunity to lead a high-profile credit function spanning multiple international markets.
- Exposure to senior stakeholders across finance, sales, and operations.
- Strong professional development potential within a multinational environment.
- Competitive package with bonus and benefits (details to be provided).
This is a fantastic opportunity for an experienced credit leader to make a real impact in Birmingham City Centre, driving cash collection performance and shaping the future of the credit function across Europe.
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