Job Title:
Credit Controller
Location:
Duddeston
Working Pattern:
Monday to Friday, 9:00 AM - 5:00 PM
Reports To:
Chief Financial Officer
Salary:
£30,000
Department:
Finance
Job Purpose:
The Credit Controller is responsible for managing and collecting all money owed to the business in a timely and professional manner. This role is critical for maintaining healthy cash flow and financial stability by minimising bad debt and managing credit risk. The Credit Controller will oversee a portfolio of client accounts, build positive customer relationships, and ensure compliance with company policies and financial regulations.
Key Responsibilities:
- Credit Risk Assessment: Perform credit checks on new and existing customers and set appropriate credit limits.
- Debt Management: Prepare statements and client status reports, proactively manage customer accounts, and follow up on overdue invoices via phone and email.
- Account Reconciliation: Reconcile complex accounts, allocate daily receipts in accounting systems, and maintain an accurate sales ledger.
- Escalation: Refer seriously overdue debts to management or third-party agencies for legal action when necessary.
- Reporting: Produce regular reports on debtor balances, cash flow forecasts, and credit control performance for senior management.
- Internal Collaboration: Work with internal departments to resolve invoice queries and disputes.
Essential Knowledge, Skills & Experience:
- Minimum of 3 years' experience in credit control.
- Strong attention to detail and ability to reconcile complex accounts.
- Excellent numeracy, administration, and computer skills, including proficiency in accounting software and Excel.
- Ability to maintain strong relationships with customers and colleagues.
- Proactive, self-starter with resilience and confidence to handle challenging conversations.
- Strong problem-solving skills and continuous improvement mindset.
- Excellent organisational and communication skills.
Desirable:
- Accounting qualification (AAT, CICM) or studying for professional exams.
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
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