Tenancy Agreement Coordinator

Tenancy Agreement Coordinator

  • Location

    Solihull, West Midlands

  • Sector:

    Accounting and Finance

  • Job type:


  • Salary:

    £10 - £12 per hour + .

  • Contact:

    Paul Steele

  • Contact email:


  • Job ref:


  • Published:

    4 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Exciting opportunity for established organisation near the Birmingham Business Park for a Tenancy Agreement Coordinator. The role is initially a long term interim position.

Job Purpose:

  • To take ownership of the Change of Tenancy Process from start to finish
  • Develop a collaborative working relationship with Operations, so that the needs of all departments are balanced, to the benefit of the Business as a whole.
  • To ensure compliance with Code of Practice

Main Responsibilities:

  • To track Changes of Tenancy
  • To process application forms and perform credit checks
  • To assist BDM's in recruitment process
  • To obtain the necessary approvals for the new agreements and changes to existing agreements
  • To ensure paperwork received is compliant with the company Code of Practice
  • To manage to Notice of Change and Change of Tenancy notifications to both internal and external stakeholders
  • To maintain relevant checklists and issue relevant information required within bundles to ensure Code compliance
  • To produce Statutory Declarations, Tenancy/Operator Agreements and Side Letters To produce Departure Statement for exiting Partners, considering all financial aspects including deposits, floats, dilapidation's, stock, fixtures and fittings and any other additional charges.
  • To finalise departure payments ensuring all relevant charges have been applied
  • To produce Entry Statement for new Partners in the South on both L&T and managed sites, considering all financial aspects including rent, deposit, stock, fixtures and fittings and any other additional charges
  • To issue relevant documentation for any changes to agreements, including rent changes, price band changes, tie status changes, MPO, Commission, rent reviews, deposits/floats/F&F and Deeds of Variation

Essential Experience

  • Experience of difficult customers
  • Excellent time management and organisation skills
  • Strong customer service

Personal Attributes:

  • Flexible and reliable
  • Fair, supportive and positive
  • Resilient and calm with the ability to cope under pressure
  • Confident and enthusiastic
  • Professional
  • Approachable

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