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Service Desk Engineer

Service Desk Engineer

  • Location

    Shirley, West Midlands

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    £28000.00 - £30000.00 per annum + benefits

  • Contact:

    Dan Hughes

  • Contact email:

    danhughes@workwithglee.com

  • Job ref:

    BBBH26715_1641379206

  • Published:

    21 days ago

  • Expiry date:

    2022-01-16

  • Startdate:

    ASAP

  • Consultant:

    #


Service Desk Engineer - Shirley / remote - £28,000 - £30,000

I am recruiting for two Service Desk Engineers to join a busy service desk team based in Shirley, Birmingham. These roles will be covering 1st and 2nd line support on a busy service desk to ensure SLAs are met and to bring strong technical expertise to the team. As a senior part of the team, you will be capable of being a point of escalation whilst also happy and able to cover some lower-level tickets.


Required experience:

  • Experience working in a technical service desk covering 1st and 2nd line support.
  • Experience supporting:
    • Windows Server
    • Active Directory
    • Exchange
    • Office 365
    • Windows 10
    • Hardware support
  • Excellent communication skills.
  • Understanding of ITIL.
  • Ability to work remote and in the office when required.



If you have the required experience and would like you find out more about this role, please apply here.

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