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Service Desk Analyst

Service Desk Analyst

  • Location

    Sheldon, West Midlands

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    £20000.00 - £23500.00 per annum + benefits

  • Contact:

    Dan Hughes

  • Contact email:

    danhughes@workwithglee.com

  • Job ref:

    BBBH24088_1623750224

  • Published:

    about 2 months ago

  • Expiry date:

    2021-07-20

  • Startdate:

    ASAP

  • Consultant:

    #


Service Desk Analyst - £21,000 - £23,500 - Sheldon (South Birmingham)

I am recruiting for a Service Desk Analyst to join a great business based near Birmingham International Airport. This role will be joining a busy service desk delivering 1st class technical support to internal users across 1st & 2nd Line.
The ideal candidate will have experience working on a busy helpdesk and have an appetite to learn more. This role offers lots of training and is a real techies dream.

Required experience:

  • Experience supporting Windows systems, office 365 etc.
  • Experience working with ERP would be an advantage.
  • Ability to work with SLAs.
  • Experience working with ticketing systems.
  • Excellent communications systems.
  • ITIL knowledge would be a plus but not a need.



If you have the required experience and would like to find out more about this role, please apply here.

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