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Senior IT Engineer (12 Month FTC)

Senior IT Engineer (12 Month FTC)

  • Location

    Lichfield, Staffordshire

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    Up to £45000.00 per annum

  • Contact:

    Adam Ali

  • Contact email:

    adamali@workwithglee.com

  • Job ref:

    BBBH19858_1580914521

  • Published:

    10 months ago

  • Expiry date:

    2020-03-06

  • Consultant:

    #


Role and responsibilities
Provide tier 3 IT infrastructure and systems engineering support to the business and it's partners. This position is the final escalation point for IT issues and therefore a senior technical position, requiring you to be able to demonstrate excellent technical abilities.

You will often be in direct contact with non-technical staff, therefore you will need to be a confident communicator.

KEY RESULT AREAS:

  1. Provide IT technical engineering support for networking infrastructure issues and contribute to design, implementation and security of WAN, LAN and WLAN.

  1. Provide IT technical engineering support for servers, services and applications, both virtual and physical. These systems and services will be a mixture of on-premise and cloud (private and public cloud services)

  1. Advice and assist in the development and deployment of IT security across the entire spectrum of the businesses IT systems.

  1. Working with the IT Infrastructure and Services Manager and other IT staff to develop the corporate network, systems and security as and when required.

  1. Provide root cause analyst of technical issues and implement appropriate for business solutions.

  1. Implementing IT projects that are defined and planned with the liaison of the IT Infrastructure and Services Manager

  1. Participate in the development and maintenance of the business's disaster and recovery processes.

  1. Carry out visits to any of the company's locations to install or maintain IT equipment.

  1. Create and maintain documentation of IT services and operation.

  1. Keeping accurate records of company equipment, software and installations.
  2. Any other duties consummate with the post and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the company's establishments.

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