Operations Network Team Leader

Operations Network Team Leader

  • Location

    Birmingham, West Midlands

  • Sector:

    Office Support

  • Job type:


  • Salary:

    £28000.00 - £32000.00 per annum

  • Contact:

    Jane Spearman

  • Contact email:


  • Job ref:


  • Published:

    10 months ago

  • Expiry date:


  • Consultant:


Are you a driven and resilient operational team leader, with exposure to supplier relationship management? Do you want to work within a technology-based business, who run all systems online?

We are working with a Birmingham City-Centre Based client, who has shown rapid expansion and is servicing some of the biggest blue-chip companies across the UK. With ambitious targets, you will be responsible to ensure that standards are being met across the network, on each assignment delivered.

Key Responsibilities:

  • Raising the bar! You will be given all the tools within the business to drive supplier satisfaction, ensuring that all employees are compliant with legal and regulatory requirements.
  • Provide training and constructive feedback where required, to support the wider team to meet the varying requirements
  • Manage supplier feedback using CRM system, taking actions where needed to maximise operational delivery
  • Talent Management, being responsible for the end-end process to ensure that the organisation has the highest-quality network of suppliers available
  • Investigating and auditing processes as required, spotting common problems with a keen eye for detail

You will need:

  • Strong Administrative, customer contact and direct supplier experience, within a logistics setting is advantageous
  • Genuine desire to take responsibility, actively seeking accountability and taking new responsibilities as required
  • The skill and character to build trust and maintain relationships; both internally and externally
  • Customer Focused - demonstrable experience improving quality and consistency
  • Resilient
  • Great time management and organisation; you must enjoy the challenge of 'spinning plates'
  • Attentive to detail and proficiency within IT.

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