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Member Services Advisor - Call Centre Based!

Member Services Advisor - Call Centre Based!

  • Location

    Birmingham, West Midlands

  • Sector:

    Office Support

  • Job type:

    Temporary

  • Salary:

    Up to £9.00 per hour

  • Contact:

    Jane Spearman

  • Contact email:

    janespearman@workwithglee.com

  • Job ref:

    BBBH19656_1579781015

  • Published:

    26 days ago

  • Duration:

    6 Weeks

  • Expiry date:

    2020-01-29

  • Startdate:

    03/02/2020

  • Consultant:

    #

We are looking for Member Service Advisors to work in a dynamic, innovative and fast-paced call centre in Birmingham City Centre.

In this role, you will be working within my client's Member Services team, working collaboratively to manage customer queries, via inbound & outbound calls and email. You will have the opportunity to work within a fun and friendly atmosphere, whilst answering customer questions concisely and in a timely manner.

You must be target driven to achieve call volumes daily, so previous experience within a similar role is essential.

  • Excellent customer service skills
  • Excellent written and verbal communication - you will be on those phones!
  • Positive, can-do approach and attitude
  • Have a professional and personal demeanour
  • IT Literate, use of CRM systems and Microsoft Office Package (Excel, Word, etc)
  • Ability to learn quickly, and hit the ground running!

This is a temporary assignment starting from 3rd February for 6 Weeks.

You will be required to work 35 hours per week, Monday to Friday, between 9am - 5pm.

Don't delay and apply today!

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