IT Support Technician

IT Support Technician

  • Location

    Malvern, Worcestershire

  • Sector:


  • Job type:


  • Salary:

    Up to £25000.00 per annum

  • Contact:

    Alex Burgess

  • Contact email:


  • Job ref:


  • Published:

    4 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Gleeson Recruitment Group are currently looking for an IT Technician to join a fast paced and growing client of ours based in Malvern. IT Technician

The successful candidate will join the IT Team in carrying out the following roles and responsibilities:

  • Provide first and second line support to SML staff for all issues with desktop and laptops both in office and site locations.
  • Manage Active Directory accounts, including creation and deactivating.
  • Provide advice and guidance on mobile network and devices.
  • Carryout project work including help with the specification and implementation.
  • Update and maintain all software and asset registers.
  • Provide support for server backups (both server and user).

The key skills required are as follows:

  • Be able to work on own initiative, taking ownership of issues from inception to resolution.
  • Have good problem solving and troubleshooting skills to resolve issues quickly and efficiently.
  • Prioritise issues and manage time in the most efficient manner to provide the business with the best response.
  • Be able to work in a small team with a mixture of project work and user support.
  • Good telephone manner.

The successful candidate will have a strong working knowledge using the following software/ systems:

  • Windows 10 professional
  • Microsoft Office 2013, 2016 & 2019
  • Window Server 2012 & 16
  • Active Directory
  • Exchange
  • Antivirus software
  • Android and IOS

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