Willenhall, West Midlands
Up to £33000.00 per annum
12 months ago
IT Support Supervisor/Team Lead
Salary - £33,000
Position - Permanent
Location - Willenhall (Walsall)
I have an opportunity for a positive and organised hands-on Team Supervisor to join a well-established support desk for an MSP, who with growth year after year have opened an office in the West Midlands.
Do you think you have what it takes to hit the ground running and bring an inspiring atmosphere to motive your team? If you do, we would like you to join us on continuing to improve the service we provided and in return we will help you to develop your skillset and provide a fun and enjoyable working environment.
What would we like from you?
- Experience supervising the day-to-day technical support operations.
- Be able to provide leadership to and be accountable for team performance.
- Experience providing 1st/2nd tier support (remote/on-site/field/etc.).
- Qualification in a relevant technology degree i.e., Computer Technology, Network Engineering, Information Systems etc (desirable).
- Experience with Windows 10, Office 365/2016, Adobe, Active Directory and other Desktop Software.
- Previous experience in a Managed Service Provider environment (desirable).
- Experience In a customer facing support position.
- Experience with Zabbix (desirable).
If you would like to find out more about what we can offer you, please apply or email your CV