IT Support Analyst
Salary - circa £25,000
Position - Permanent
Location - Longbridge
We are looking for a competent and eager individual to join our busy service desk. supporting the 500+ internal staff across all divisions of the business, in a small team of mature and experienced analysts.
Do you think you have what It takes to hit the ground running and deliver excellent customer support? If you do, we would like you to join us on continuing to improve the service we provided and in return we will assist you in gaining relevant qualifications to help you along your journey.
What would we like from you?
- Experience providing 1st/2nd tier support via; telephone, remote access and in person.
- Experience with ServiceNow.
- Experience with Windows 10, Office 365/2016, Adobe, Active Directory and other Desktop Software.
- Understanding of ITIL.
- Experience with Mitel systems (desirable).
- Full UK driving License.
This position will require some physical activity such as moving equipment and accessing hard to reach places so you should be fit and able.
You will need a valid Driving license and your own transport to travel to other sites (with all expenses paid).
If you would like to find out ore about what we can offer you, please apply or email your CV