IT Support Analyst

IT Support Analyst

  • Location

    Wolverhampton, West Midlands

  • Sector:


  • Job type:


  • Salary:

    £25000.00 - £28000.00 per annum + Pension etc

  • Contact:

    Taygen Ford

  • Contact email:


  • Job ref:


  • Published:

    4 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


IT Support Analyst - Wolverhampton - £25,000-£28,000 - Hybrid

Gleeson Recruitment are on the search for a 1st or 2nd line ambitious, hardworking techie to join a well-established, global corporation to support with the delivery of their IT services across their multinational business. The person will require the following:

  • Great communication and customer services skills
  • Require a good knowledge of how a helpdesk works and to get stuck in and own tasks/tickets.
  • Working knowledge of First Line Helpdesk support
  • The individual will need the initiative to work on their own as well as in a team.
  • This is a target driven role, experience of working to SLA's with a focus on closing tickets to the agreed goals on a weekly/monthly basis
  • A people person with the ability to deal with a variety of different personalities and communicators over the phone
  • IT Qualifications aren't essential as long as competent experience is shown in similar roles handling relatable responsibilities

Likely you will be working from a single business place (Wolverhampton) but also have a balance of working from home 2/3 days a week.

(Monday to Friday 9 - 5 with a possible rota of 7-3 / there may be an option to take on the 7-3 hours solely if preferred).

By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.