IT Support Analyst

IT Support Analyst

  • Location

    Leamington Spa, Warwickshire

  • Sector:


  • Job type:


  • Salary:

    £25000.00 - £30000.00 per annum + + Benefits

  • Contact:

    Declan McCullagh

  • Contact email:


  • Job ref:


  • Published:

    29 days ago

  • Expiry date:


  • Startdate:


  • Consultant:


IT Support Analyst
Salary- £25,000 - £30,000
Location- Leamington Spa (On Site)

Gleeson Recruitment are working on an exciting opportunity alongside a rapidly growing business based in Leamington Spa. We're searching for a confident & competent IT Support Analyst that can provide high level 1st and 2nd line support duties with well-established working evidence.

You'll be required to be the first point of contact for IT support tickets, configuring and troubleshoot hardware issues, Continuous improvement to the end user experience and having the ability to deliver against deadlines.

Key Skills and Experience

  • Highly Personable, with an excellent service delivery manner (Essential)
  • Excellent problem solving and analytical skills (Essential)
  • Willingness to learn (Essential)
  • Eager to implement and be a part of change (Essential)
  • Keen to experience growth and change (Essential)
  • Must be able to provide support for up to 130 users (Desirable)
  • Strong knowledge of Windows operating systems (Desirable)
  • Excellent knowledge in Microsoft Office 365 installation and configuration (Desirable)
  • Good knowledge of Active Directory (Desirable)
  • Good knowledge of networking (Desirable)
  • Experience of system security and data protection (Desirable)
  • IT Systems Design, Implementation and Management (Desirable)
  • Good knowledge or experience of the ITIL frameworks (Desirable)
  • Microsoft Certifications or experience (Desirable)
  • Intune knowledge or experience (Desirable)
  • Microsoft Azure Configuration and Administration (Desirable)
  • Strong SharePoint knowledge or experience (Desirable)

Further information available upon application

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