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Insight Executive

Insight Executive

  • Location

    Birmingham, West Midlands

  • Sector:

    Marketing and Digital

  • Job type:

    Permanent

  • Salary:

    £28000.00 - £32000.00 per annum

  • Contact:

    Ben Williams

  • Contact email:

    benwilliams@workwithglee.com

  • Job ref:

    BBBH24633_1627312490

  • Published:

    2 months ago

  • Expiry date:

    2021-08-24

  • Consultant:

    #

Exciting opportunity for an enthusiastic Insight Executive to join a leading services brand operating in South Birmingham. If you have a genuine passion for data & the enthusiasm to constantly drive business improvement, this might just be the one for you.

Working within the insight team, you will be responsible for the execution of precise Market & Customer Insight whilst constantly taking steps to improve the customer experience.

In this Insight Executive role, your day to day will involve:

  • Reviewing customer feedback to identify patterns & driving change and amendments where needed.
  • Analysing data from multiple sources & communicating results with clarity
  • Supporting the execution of internal research projects
  • Maintaining relationships with third-party suppliers
  • Leading the customer insight across the business and communicating the values of a customer centric approach

Profile and necessary experience:

  • Strong analytical and data skills
  • Proven experience in a similar role
  • Exposure within a service brand
  • Strong understanding of Microsoft Packages (Excel and PowerPoint)
  • Ability to analyse and identify customer trends, context and relevance

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