Are you an experienced HR Shared Services Manager? Are you immediately available and looking for your next challenge? Do you have a strong HR Operational and Strategic background? If so, I have an opportunity for an Interim HR Shared Services Manager to join a growing business based in North Worcestershire for a period of 7 months.

As the HR Shared Services Manager, you will be responsible for the day to day management of the HR team to ensure that all employees receive a highly efficient and consistent HR service across all aspects of their employee life cycle.

Key Responsibilities:

• Challenge and influence current ways of working to drive a positive change and lead improvements
• Partnering with the wider HR team and other stakeholders to ensure that an appropriate framework is in place to guarantee consistency across the business
• The design, setting up and implementing of internal SLAs for the HR SSC
• Co-Lead on ER support on any restructure activities, TUPE or redundancies
• Running process mapping exercises to produce bespoke optimal processes
• Tracking and monitoring of all people KPI's to improve the performance of the HR practices
• Ensuring all employee lifecycle events and key documentation are recorded and up to date
• Acting as an escalation point for any complex cases and queries received by the HR SSC team
• Support wider Shared Services agenda/projects

Required Skills:

• Proven experience of managing a team
• Highly analytical and data focused
• Experienced at setting, tracking, and reporting KPIs and SLAs
• Excellent written and oral communication skills
• Excellent interpersonal and stakeholder management skills
• Comprehensive and thorough knowledge of employment law and practice.
• Ability to present and resolve complex issues
• Able to travel throughout the UK when required
• Fully CIPD qualified

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