My client, a well established retail business based in the Midlands, is looking to recruit a Head of User Experience.

Due to ongoing and exciting growth, my client is looking to recruit a Head of User Experience, to play a lead role in the ecommerce team.

This position will be strategic in its outlook, but remain hands-on in elements of delivery. The role will encompass building a high-performing UX team. This position, focused on creating first-class experiences for the consumer websites, will encompass:

• UX design
• Customer research
• Product development - technology
• Experience optimisation
• Developing a testing strategy
• Managing all UX projects

The ideal candidate for this Head of User Experience will have a demonstrable track record defining and developing exceptional customer journeys. You will be passionately customer-centric and obsessed with technology. You will have led (and developed) UX teams whilst remaining hands-on in elements of your remit.

This role is Midlands based - currently remote - flexibility will be considered but you must be able to get the to the Midlands several days per week.

Highly competitive package.

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