Head of Purchase to Pay/Operations

Head of Purchase to Pay/Operations

  • Location

    Birmingham, West Midlands

  • Sector:

    Accounting and Finance

  • Job type:


  • Salary:

    Up to £70000.00 per annum + Bonus, Company Car & Excellent Bens

  • Contact:

    Mel Poulter

  • Contact email:


  • Job ref:


  • Published:

    over 1 year ago

  • Expiry date:


  • Startdate:


  • Consultant:


Gleeson Recruitment Group are looking to appoint an experienced Head of Purchase to Pay and Operations based in Birmingham City Centre.

Due to the nature of this role please note that this will not accommodate working from home and will therefore be office based for 5 days per week.

Job Purpose:

  • Accountable for managing and leading the accounts payable and master data function and is ultimately responsible for the effective administration of all vendor invoices, employee expenses and transactions
  • Lead and motivate differing levels of Finance staff while implementing standardised ways of operating, reporting and driving out efficiencies are fundamental to the success of the role
  • A key member of the Shared Service Centre management team, playing an active part in leading the development of the people, process, technology & the customers we support
  • Support and lead other Finance & operational initiatives


  • To ensure all vendors are paid according to terms
  • Process employee expenses in a short cycle time, communicating effectively
  • Manage the company card process, ensuring compliance across the user group
  • Design and implement a team structure to meet the demands of the business
  • Maximise employee engagement & motivation, including individual & team development
  • Ensure strong stakeholder relationships are developed & maintained


Provision of Accounts Payable activity

  • Managing and administering full end-to-end invoice processing, which is likely to involve invoice scanning, invoice matching to purchase orders and the chasing down of outstanding invoices and/or purchase orders
  • Ensuring all incoming invoices, statements and collection letters are administered appropriately
  • Reconcile specific vendor statements on a regular basis
  • All payments are optimised and made in line with vendor payment terms, ensuring appropriate invoice approvals are place at all times
  • Control of all payment runs and optimise the prioritisation of payments to ensure the maximum benefit around cashflow management, with regular accurate and updated forecasts of upcoming cash requirements
  • Ensure team work to defined process including working with certain escalation timelines
  • Work with procurement as appropriate but particularly around master data management & PO compliance
  • Work closely across the organisation to ensure that the business has full visibility of areas of concern and business non-compliance, through regular KPI reporting and to work with the business to formulate strategy and approach to resolve process issues

Provision of Employee expenses

  • Administering employee expense claims in line with policy
  • Administering employee card claims in line with policy
  • Maximise the use of Concur (or other) to ensure the employee and card process is as efficient as possible
  • Ensure regular communication and escalation where non-compliance or late submission is evident

Staff Management

  • Provide day to day leadership of the Accounts Payable team - motivating and leading the team you will also lead the way in developing processes
  • Ensure all day-to-day staff activities are completed including but not limited to one to ones, performance reviews, objective settings & all areas of individual & team performance management
  • Ensure a team ethic is developed across Accounts Payable & regular communication updates are provided to team members
  • Provide a platform for staff feedback & actively encourage challenge & positive tension within the team
  • Ensure all team members have a voice & have the opportunity to provide regular feedback

Stakeholder Management

  • Attend formal business performance reviews with Executives & senior stakeholders where required
  • Support stakeholder communication & employee engagement
  • Develop key relationships with Procurement & key vendors
  • Engagement with colleagues in Group & other regions

Person Specification

  • Substantial experience in an Accounts Payable and Shared services environment
  • Min 10 years Finance experience
  • Strong technical experience
  • Large company experience
  • Able to demonstrate strong operational control and process knowledge
  • Has solid experience of working within a large organisation that has gone through significant period of change
  • Strong interpersonal skills and the confidence to deal with people at different levels throughout the organisation

This is an exciting opportunity to join a fast paced large business who in return can offer a salary of up to £70k plus bonus, company car and benefits.

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