German Speaking Customer Service Representative

German Speaking Customer Service Representative

  • Location

    Birmingham, West Midlands

  • Sector:

    Office Support

  • Job type:


  • Salary:

    £30000.00 - £34000.00 per annum

  • Contact:

    Jane Spearman

  • Contact email:


  • Job ref:


  • Published:

    4 months ago

  • Expiry date:


  • Consultant:


Gleeson Recruitment Group are pleased to be working with a manufacturing client based in Birmingham. You will be reporting into the UK Sales Manager, ensuring that all quotations and orders are administered on to their SAP system, supporting their European customer base.

Key Responsibilities:

  • Working to daily, monthly & quarterly targets; you will be accountable to your deliverables.
  • Working closely to support Key Account Managers with sale of inventory and finished good allocation.
  • Complete full administration and follow up with Finance & Account Management to ensure payment terms are adhered to.
  • Handling customer queries and building customer relationships to ensure queries are handled efficiently and to agreed time scales.
  • Raising orders to SAP system

Key Skills:

  • Proficient IT Skills; previous experience using SAP applications is essential
  • Fluent speaking in both German & English
  • Previous experience working within customer service/administrative role
  • Knowledge of Engineering / Manufacturing environment
  • Attentive to Detail
  • Strong stakeholder management; highly effective communicator both written and verbally
  • Highly organized
  • Approachable in manner
  • Ability to self-manage & work on your own initiative

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