Overview:

• To be a key player in the Finance Systems Support and Administration team, providing operational support for the Enterprise Performance Management environment
• To ensure that the systems and processes (reporting, forecasting, planning, analytics) are fit for purpose, compliant and up to date with all relevant reporting standards, practices and audit requirements.

Responsibilities:

• Ensure that BusinessSponsors' systems-enabled outcomes are achieved through:
  • Managing the delivery of projects and system changes/ enhancements;
  • Addressing any reliability issues;
  • Tracking service metrics
  • Managing budgets
  • Managing resources responsible for getting services delivered;
• Troubleshooting technical issues
• Ensuring that service agreements get met and assisting with external vendor services/ contract renewals;
• Analyse, assess and mitigate risks and issues arising;
• Be a consistent and approachable point of contact for the Finance Leadership and their business;
• Ensure compliance with system audit and security reviews;
• Consult with functional groups across Finance sponsors to understand and have clearly articulates business requirements, and ensure that solutions are aligned with business needs;
• Manage the provision of systems support during critical reporting periods such as Month-End/ Half-Year/ Year-End Group Finance reporting, Annual Business Planning.

Qualifications & Experience:

• Qualified Accountant (preferred), or part-qualified;
• Project/ Programme Management discipline - PM Qualification (Desirable);
• Commercial acumen and experience of management around support contracts - ITIL (Desirable);
• 5+ years hands-on experience with delivering changes on Finance systems.
• Understanding of Finance processes around Accounting, Planning, Forecasting, Reporting, and Analytics;
• Experience of delivering significant system changes and solutions in the line whilst maintaining BAU operations;
• Team management: Experience of managing a split-site/ co-located team comprising onshore, near-shore and off-shore staff and external contractors/ consultants
• Positive and professional demeanour, excellent verbal and written communication skills, and ability to interact effectively across functions and all levels of management.

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