Overview:

To be a key player in the Finance Systems Support and Administration team, providing operational support for the Enterprise Performance Management environment
To ensure that the systems and processes (reporting, forecasting, planning, analytics) are fit for purpose, compliant and up to date with all relevant reporting standards, practices and audit requirements.

Responsibilities:

Ensure that BusinessSponsors' systems-enabled outcomes are achieved through:
- Managing the delivery of projects and system changes/ enhancements;
- Addressing any reliability issues;
- Tracking service metrics
- Managing budgets
- Managing resources responsible for getting services delivered;
Troubleshooting technical issues
Ensuring that service agreements get met and assisting with external vendor services/ contract renewals;
Analyse, assess and mitigate risks and issues arising;
Be a consistent and approachable point of contact for the Finance Leadership and their business;
Ensure compliance with system audit and security reviews;
Consult with functional groups across Finance sponsors to understand and have clearly articulates business requirements, and ensure that solutions are aligned with business needs;
Manage the provision of systems support during critical reporting periods such as Month-End/ Half-Year/ Year-End Group Finance reporting, Annual Business Planning.

Qualifications & Experience:

Qualified Accountant (preferred), or part-qualified;
Project/ Programme Management discipline - PM Qualification (Desirable);
Commercial acumen and experience of management around support contracts - ITIL (Desirable);
5+ years hands-on experience with delivering changes on Finance systems.
Understanding of Finance processes around Accounting, Planning, Forecasting, Reporting, and Analytics;
Experience of delivering significant system changes and solutions in the line whilst maintaining BAU operations;
Team management: Experience of managing a split-site/ co-located team comprising onshore, near-shore and off-shore staff and external contractors/ consultants
Positive and professional demeanour, excellent verbal and written communication skills, and ability to interact effectively across functions and all levels of management.

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Finance Systems Support & Delivery Manager