Finance Systems Support & Delivery Manager

Finance Systems Support & Delivery Manager

  • Location

    Leeds, West Yorkshire

  • Sector:

    Accounting and Finance

  • Job type:


  • Salary:

    £65000 - £70000 per annum

  • Contact:

    Arshi Thind

  • Contact email:


  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:



  • To be a key player in the Finance Systems Support and Administration team, providing operational support for the Enterprise Performance Management environment
  • To ensure that the systems and processes (reporting, forecasting, planning, analytics) are fit for purpose, compliant and up to date with all relevant reporting standards, practices and audit requirements.


  • EnsurethatBusinessSponsors' systems-enabled outcomes are achieved through:
    • Managing the delivery of projects and system changes/ enhancements;
    • Addressing any reliability issues;
    • Tracking service metrics
    • Managing budgets
    • Managing resources responsible for getting services delivered;
  • Troubleshooting technical issues
  • Ensuring that service agreements get met and assisting with external vendor services/ contract renewals;
  • Analyse, assess and mitigate risks and issues arising;
  • Be a consistent and approachable point of contact for the Finance Leadership and their business;
  • Ensure compliance with system audit and security reviews;
  • Consult with functional groups across Finance sponsors to understand and have clearly articulates business requirements, and ensure that solutions are aligned with business needs;
  • Manage the provision of systems support during critical reporting periods such as Month-End/ Half-Year/ Year-End Group Finance reporting, Annual Business Planning.

Qualifications & Experience:

  • Qualified Accountant (preferred), or part-qualified;
  • Project/ Programme Management discipline - PM Qualification (Desirable);
  • Commercial acumen and experience of management around support contracts - ITIL (Desirable);
  • 5+ years hands-on experience with delivering changes on Finance systems.
  • Understanding of Finance processes around Accounting, Planning, Forecasting, Reporting, and Analytics;
  • Experience of delivering significant system changes and solutions in the line whilst maintaining BAU operations;
  • Team management: Experience of managing a split-site/ co-located team comprising onshore, near-shore and off-shore staff and external contractors/ consultants
  • Positive and professional demeanour, excellent verbal and written communication skills, and ability to interact effectively across functions and all levels of management.

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