ER Advisor

ER Advisor

  • Location

    Walsall, West Midlands

  • Sector:


  • Job type:


  • Salary:

    Up to £26500.00 per annum

  • Contact:

    Sarah Gillies

  • Contact email:


  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


  • Startdate:


  • Consultant:


An exciting opportunity has arisen for an ER Advisor to join my clients team on a permanent basis.
The positions are paying up to £26,500+benefits, office & remote working split.

You will have solid experience working in Human Resources in either an employee relations advisor role or be a strong human resources administrator looking to take that next step in your HR career.

This is an essential role working cross-functionally to provide HR advice, support, and assistance to our Retail and non-retail teams following Company policies, procedures, and best practice.

Reporting into the ER Advisor Lead, the ER Advisor would be supporting HR Managers, Area Managers, Store Managers, and employees with employee relations, including disciplinary and grievance procedures, performance improvement and absence management.

A varied role with no two days being the same, with this in mind, you will be someone who thrives on working in a fast-paced environment, whilst prioritising your workload
What you'll be doing...

Working as part of a team, the ER Advisor would be responsible for:

Taking a high volume of calls and responding to emails from Management Teams, Union Representatives (USDAW) and colleagues
Providing expert advice on HR policy and procedures
Managing calls from employees regarding Covid-19 incidents and support
Working in partnership with HR Managers to manage multiple caseloads
Advising on all HR matters including absence, performance, grievance, disciplinary and contractual queries
Accurately producing reports and letters

Desirable but not essential - CIPD level 5

Confident with word and excel

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