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Customer Testing Specialist

Customer Testing Specialist

  • Location

    Manchester, Greater Manchester

  • Sector:

    Office Support

  • Job type:

    Permanent

  • Salary:

    £35000 - £45000 per annum

  • Contact:

    Grace Lambert

  • Contact email:

    gracelambert@workwithglee.com

  • Job ref:

    BBBH27838_1646306554

  • Published:

    2 months ago

  • Expiry date:

    2022-04-14

  • Startdate:

    asap

  • Consultant:

    #

Customer Testing Specialist

Manchester (HYBRID)

Gleeson Recruitment are working in partnership with a UK Wide IT Services company. Our client is supporting the drive to a low carbon future. This is a superb opportunity to work within a dynamic sector at the beginnings of a change in how the energy sector operates!!

The Role

  • Provide testing guidance, reporting progress; resolving queries, and supporting the timely resolution of test issues.
  • Liaising with Service providers in support of testing activities performed by Testing Participants
  • Act as primary contact for driving testing progress and issue resolution for assigned Test Participants
  • Delivery of analytical information and reports
  • Conduct meetings with Test Participants
  • Suggesting new ways to improve Customer experience

Ideal Experience

  • Strong Customer Service Skills
  • Passionate about customer journey
  • Experience of working in Utilities/energy sector
  • Experience of working with Smart metres

Customer Testing Specialist Customer Testing Specialist Customer Testing Specialist Customer Testing Specialist

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