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Customer Services Manager

Customer Services Manager

  • Location

    Burton-On-Trent, Staffordshire

  • Sector:

    Office Support

  • Job type:

    Permanent

  • Salary:

    £30000.00 - £40000 per annum

  • Contact:

    Grace Lambert

  • Contact email:

    gracelambert@workwithglee.com

  • Job ref:

    BBBH25028_1629888448

  • Published:

    24 days ago

  • Expiry date:

    2021-09-09

  • Consultant:

    #

Customer Services Manager

Are you looking to work for an innovative and fast paced company?

Are you passionate about line managing a customer services team?

If so.. I would love to hear from you!

Gleeson Recruitment are currently looking for a Customer Services Manager to work for a client based in Burton on Trent. The successful candidate will need to have proven experience of working in a customer service and management environment. Somebody who has worked in a utilities/environmental or engineering environment would be advantageous.

The Role

  • Line management and responsibility of the customer service team
  • Implementing strategies to improve quality of service
  • Report writing
  • Ensuring a smooth run of collection of samples
  • Addressing any complaints along the way
  • Drive improvement within the business and implement ideas
  • Develop relationships with new customers and existing
  • Performance management

Ideal Experience:

  • Customer Services management experience
  • Desirable to have worked in utilities/environmental or engineering environment
  • Proven experience of working in fast paced environment
  • Ability to work in a technical environment

If you are interested, please apply today!

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