£30000.00 - £40000 per annum
24 days ago
Customer Services Manager
Are you looking to work for an innovative and fast paced company?
Are you passionate about line managing a customer services team?
If so.. I would love to hear from you!
Gleeson Recruitment are currently looking for a Customer Services Manager to work for a client based in Burton on Trent. The successful candidate will need to have proven experience of working in a customer service and management environment. Somebody who has worked in a utilities/environmental or engineering environment would be advantageous.
- Line management and responsibility of the customer service team
- Implementing strategies to improve quality of service
- Report writing
- Ensuring a smooth run of collection of samples
- Addressing any complaints along the way
- Drive improvement within the business and implement ideas
- Develop relationships with new customers and existing
- Performance management
- Customer Services management experience
- Desirable to have worked in utilities/environmental or engineering environment
- Proven experience of working in fast paced environment
- Ability to work in a technical environment
If you are interested, please apply today!