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Customer Service Manager

  • Location

    Walsall, West Midlands

  • Sector:

    Office Support

  • Job type:

    Contract

  • Salary:

    £25000.00 - £28000.00 per annum

  • Contact:

    Sheona Grey

  • Contact email:

    sheonagrey@workwithglee.com

  • Job ref:

    31526_1668070128

  • Published:

    28 days ago

  • Duration:

    12 Months

  • Consultant:

    Sheona Grey

Due to our client's continued growth, we are working in partnership to find a Customer Service Manager to lead the Call Centre and Administration team who will be expected to deliver the best services internally and externally.

As a Customer Service Manager, you will be responsible for leading a team and being the main point of contact for all client related issues. You will be responsible for the delivery of exceptional customer service and will have the chance to recommend changes to the organisation's processes and technology to exceed the client's expectations.

This is an excellent opportunity for the right candidate to gain the experience of working within an established and rapidly growing business.

What is on offer?

  • Competitive salary
  • Supportive team
  • Hybrid working
  • On-site parking

To be considered for the Customer Service Manager position, you must have experience of managing and developing a team. You must be seen as be approachable, with the ability to show empathy where required. It is required that you bring the enthusiasm to prove standards.

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