Customer Service Manager - Salary £32,000 (negotiable) - Winchester
I am working exclusively with a highly respected Veterinary Specialist Group who is looking for an experienced Customer Service Manager. My client provides exceptional independent surgical and medical care across the UK and Ireland, comprising of some of the best clinicians in the profession. Committed to providing excellence in everything they do.
As a Customer Service Manager, you will be the main point of contact for all client-care related issues and will be responsible for leading a team and bringing all the departments together. You will be responsible for ensuring the efficient delivery of exceptional customer service and will have the opportunity to recommend changes to the processes, work flow and technology to improve the client journey and exceed expectations. You will represent the client care at hospital meetings and be part of the senior leadership team so you must have excellent oral and written communication skills.
This is a fantastic opportunity to work for a modern and forward-thinking business that offers the very best support and long-term stability.
What is on offer?
- Competitive salary
- Private health care
- Equal family leave
- Reimbursements of pet insurance
- Company pension
- Long-term development
- Supportive team
- Office based
To be considered for the Customer Service Manager position, you must have experience of managing and developing a team within a client care environment and be approachable with the ability to show empathy where required. It is also essential that you bring enthusiasm and a genuine desire to improve standards.
Click apply now for more information!