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Customer Service and Operations Manager

  • Location


  • Sector:

    Office Support

  • Contract type:


  • Salary:


  • Contact:

    Grace Lambert

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Startdate:


  • Consultant:

    Grace Lambert

Are you a dynamic and results-driven leader with a passion for exceptional customer service and operational excellence? We are seeking an experienced and dedicated Customer Service and Operations Manager to join our team and make a significant impact in our clients team.

About Us:

Our client prides themselves in quality, innovation, and customer satisfaction. As a Customer Service and Operations Manager, you will play a crucial role in streamlining processes and improving operational efficiency.


  • Design and implement systems, with a focus on efficiency and customer satisfaction
  • Engage with external stakeholders
  • Develop and monitor key performance metrics and identify areas for improvement and drive operational success
  • Lead and motivate a small team
  • Create an external supplier communication strategy to strengthen relationships and end enhance operational efficiency

Required Skills

  • Proven experience in leading and motivating teams
  • Experience of continuous improvement
  • Ability to manage working relationships
  • Problem solving
  • Strong experience in Excel and Google Suite

If this role sounds like something you might be interested in, please get in touch today!

*Customer Service and Operations Manager* *Customer Service and Operations Manager*

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