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Customer Service Advisor

Customer Service Advisor

  • Location

    Warwick, Warwickshire

  • Sector:

    Office Support

  • Job type:

    Contract

  • Salary:

    £20000.00 - £23000 per annum

  • Contact:

    Sharon Morse

  • Contact email:

    SharonMorse@workwithglee.com

  • Job ref:

    BBBH19704_1580307473

  • Published:

    8 months ago

  • Duration:

    7 months

  • Expiry date:

    2020-02-28

  • Startdate:

    asap

Customer Service representative

Are you an looking for a new Customer Service role, working Monday to Friday 9-5?

We are looking for a passionate and driven Individual to work for a global market leading company who employees over 140,000 people worldwide.

This position is for a 7-month contract starting asap.

This is an exciting opportunity to gain exposure within account management as you shall be managing a portfolio of customers, increasing sales by being able to build rapport and identifying

Key duties:

  • Proactively manage a portfolio of clients to increase sales revenue.
  • Maximse sales opportunities for target products in support of campaigns
  • Work with the sales teams to refine target customers and contact data to improve campaign efficiency
  • Pro-actively manage Customers accounts and conduct customer satisfaction surveys
  • Manage orders, communicate order changes and ensure service levels are kept to a high standard
  • Take responsibility for all customer queries relating to your agreed target customers and proactively manage until conclusion
  • Be an ambassador for the company - the face/ voice of to all Internally and externally.

Key skills:

  • Proven Customer service within an Account management role
  • Excellent communication skills, ability to converse on all levels
  • Organised, proactive, and has good time management skills
  • Flexible and adaptable to changes
  • Strong IT skills, specifically in Excel- exposure to SAP would be advantageous

Should you wish to discuss this position further then please contact me directly

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