Customer Service representative

Are you an looking for a new Customer Service role, working Monday to Friday 9-5?

We are looking for a passionate and driven Individual to work for a global market leading company who employees over 140,000 people worldwide.

This position is for a 7-month contract starting asap.

This is an exciting opportunity to gain exposure within account management as you shall be managing a portfolio of customers, increasing sales by being able to build rapport and identifying

Key duties:

• Proactively manage a portfolio of clients to increase sales revenue.
• Maximse sales opportunities for target products in support of campaigns
• Work with the sales teams to refine target customers and contact data to improve campaign efficiency
• Pro-actively manage Customers accounts and conduct customer satisfaction surveys
• Manage orders, communicate order changes and ensure service levels are kept to a high standard
• Take responsibility for all customer queries relating to your agreed target customers and proactively manage until conclusion
• Be an ambassador for the company - the face/ voice of to all Internally and externally.

Key skills:

• Proven Customer service within an Account management role
• Excellent communication skills, ability to converse on all levels
• Organised, proactive, and has good time management skills
• Flexible and adaptable to changes
• Strong IT skills, specifically in Excel- exposure to SAP would be advantageous

Should you wish to discuss this position further then please contact me directly

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