Customer Service representative

Are you an looking for a new Customer Service role, working Monday to Friday 9-5?

We are looking for a passionate and driven Individual to work for a global market leading company who employees over 140,000 people worldwide.

This position is for a 7-month contract starting asap.

This is an exciting opportunity to gain exposure within account management as you shall be managing a portfolio of customers, increasing sales by being able to build rapport and identifying

Key duties:

Proactively manage a portfolio of clients to increase sales revenue.
Maximse sales opportunities for target products in support of campaigns
Work with the sales teams to refine target customers and contact data to improve campaign efficiency
Pro-actively manage Customers accounts and conduct customer satisfaction surveys
Manage orders, communicate order changes and ensure service levels are kept to a high standard
Take responsibility for all customer queries relating to your agreed target customers and proactively manage until conclusion
Be an ambassador for the company - the face/ voice of to all Internally and externally.

Key skills:

Proven Customer service within an Account management role
Excellent communication skills, ability to converse on all levels
Organised, proactive, and has good time management skills
Flexible and adaptable to changes
Strong IT skills, specifically in Excel- exposure to SAP would be advantageous

Should you wish to discuss this position further then please contact me directly

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Customer Service Advisor