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Customer Service Advisor

  • Location

    Birmingham, West Midlands

  • Sector:

    Office Support

  • Job type:

    Permanent

  • Salary:

    £20000.00 - £23000.00 per annum

  • Contact:

    Danny North

  • Contact email:

    dannynorth@workwithglee.com

  • Job ref:

    BBBH26865_1641991281

  • Published:

    17 days ago

  • Startdate:

    ASAP

  • Consultant:

    Danny North

Are you an enthusiastic, motivated individual with a passion for Customer Service?

Do you strive to build key relationships with customers and like to solve puzzles?

If so, we want to hear from you!

Gleeson Recruitment Group are currently looking for Customer Service Advisors, to join a growing and ambitious team based in Birmingham on a full time basis.

Trust us it's not one to be missed!

Sitting withing the Service Delivery Team your day to day roles will include;

  • "Ring Ring" Picking up inbound phone calls.
  • Using software and technology systems to identify when you need to make those all-important outbound calls
  • Building and maintaining strong relationships with customers
  • First point of contact for the companies customers and drivers

So that's the role, so what does the client need from you?

  • Enthusiastic individual who has a passion to succeed in the job you do
  • Genuine desire to take responsibility rather than staying under the radar
  • Trustworthy individual, if you say it you will do it.
  • Willingness to learn, take on new challenges and embrace them
  • Resilience, your positive attitude that challenges along the way, to make you successful and job satisfaction

So what can you expect from this adventure?

  • Working in the heart of the wonderful city of Birmingham
  • 5 days a week on shift pattern basis (May require Saturday working)
  • Reporting to the Shift Managers & Head of Service Delivery
  • Enrolment onto our company benefit scheme. Some great benefits not to be missed

So if you are up for the Customer Service Challenge please do not hesitate to pick up the phone and give us a call at Gleeson

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