Customer Service Administrator

Location - Worcestershire

I am recruiting for a customer service administrator who is looking to join my clients thriving Sales Coordinating Team, within a fantastic working culture and environment.

There will be a weekend working requirement.

Your main tasks will include:

• To book, schedule and confirm appointments
• To liaise with the Contact Centre Manager/ National Sales Manager regarding the requirements for appointments.
• Planning routes which promote operational efficiency
• Taking ownership of logistical problems which may arise, such as cancellations, rearranging and undertaking negotiations.

Your skills & key requirements:

• To have experience in a similar role would be advantageous
• Excellent customer service skills.
• High level of attention to detail.
• A positive attitude
• Logistical knowledge of UK
• Excellent problem solver

Benefits:

• Company events
• Company pension
• On-site parking
• Work from home option

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