Customer Interaction Project Analyst

  • Location

    West Midlands, England

  • Sector:


  • Job type:


  • Salary:

    £42235.00 - £46580.00 per annum

  • Contact:

    Taygen Ford

  • Contact email:


  • Job ref:


  • Published:

    27 days ago

  • Startdate:


  • Consultant:

    Taygen Ford

Customer Interaction Project Analyst (Digital Marketing)- Hybrid (2 days WFH per week) Warwickshire- £42,000 - £46,580

Gleeson recruitment are supporting an international client on a role in the newly created Customer Interaction, National Business Coordination and Deployment Team.
This is a great opportunity to play a part in shaping the future CI Department and its ways of working. You will gain valuable experience working on a global transformation project and become a real expert at the end of it.
You will be expected to form relationships with GB/IE colleagues across all domains and also across the global network of countries.

This role will support the roll out of the new Customer Interaction solutions by ensuring they are fit for purpose and the GB/IE business is ready to fully utilise them. As the department and the programme evolves so will the role. As such, the role will require a proactive approach and a high level of multi-tasking and resilience.
This role requires a Digital Marketing Specialist with past Customer Interaction. Such experience could be based on time within a Marketing, eCommerce or Customer Services role.

You will ideally need:

  • Proven experience working within Digital Marketing or similar
  • Experience with the Adobe Marketing Stack, specifically Campaign, Target and Audience Manager would be a bonus!
  • Proven experience of managing a change whilst BAU activity is ongoing
  • Proactive and organised to meet project deadlines
  • Great interpersonal skills
  • Strong communication and organisational skills
  • Ability to proactively work towards challenging deadlines through multitasking and resilience
  • Ability to manage and build relationships with internal stakeholders at all levels as well as third parties

If interested please apply below


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