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Customer Insight Manager

  • Location

    West Midlands

  • Sector:

    Marketing and Digital

  • Contract type:


  • Salary:

    £45000.00 - £60000.00 per annum

  • Contact:

    Aimee Beesley

  • Contact email:

  • Job ref:


  • Published:

    18 days ago

Customer Insight Manager


West Midlands

Gleeson Recruitment Group have partnered with a leading financial services business to recruit a Customer Insight Manager onto their team!

This is a pivotal role to inform the wider business of the customer's unique perspective and use data to drive insight into actionable change.

This is a financial services business with a difference. Customer experience and community is at the heart of everything this business does and they are heavily involved in various community and charitable outreach projects.

The Customer Insight Manager will:

  • Utilise data to drive insight through story-telling and providing recommendations
  • Identify business opportunities
  • Manage key stakeholders and gain internal support for recommendations
  • Act as the voice of the customer
  • Manage agencies for research projects
  • Support wider corporate strategy goals
  • Analyse data and relay analysis and recommendations in various methods

The Customer Insight Manager will:

  • Have excellent analytical skills
  • Experience with PowerBI
  • Have experience managing a large range of qualitative and quantitative data
  • Have excellent stakeholder management
  • Be able to operate at a strategic level and with excellent communication skills

If you have the essential skills for this role, please click 'Apply Now' or contact Aimee Beesley at Gleeson Recruitment Group.

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