Gleeson Recruitment Group are pleased to be working with an impressively high growth, forward thinking and current health and beauty business based in Birmingham. We are looking to recruit for a CRM Specialist on a permanent basis.
Job title: CRM Specialist
Hybrid policy: 2 days a week in the office
Contract: Full time, perm
To be the specialist in managing the customer journey and drive the growth of the company through the consumer database, retention and lifetime value.
- Develop CRM strategies and to grow the company database via conversion, retention and cross selling products
- Use actionable and accurate data to translate the efficiency of the CRM strategy to develop insights that can be used to increase growth
- Use optimisation of customer journeys and CRM programmes consistently to measure performance
- Develop customer contact strategy
- Must have CRM experience
- Must have experience within a fast paced environment
- Must be able to work effectively with stakeholders
- Must work closely with CS Team
- Must be able to manage work load efficiently
- Must have knowledge and experience in developing CRM Strategy
Please apply for the full job description