CRM Executive

Midlands

£25,000 - £35,000 (Dependent on experience)

Hybrid Working*

We're currently working with retail experts who have an exciting opportunity for a CRM executive to join their team! This is a brilliant role for someone who can think on their feet and enjoys working in a creative and fast-paced environment.

The CRM Executive will support the company's targeting, development and optimisation and will facilitate the businesses transition into a data led customer experience. This is role that will give you autonomy and allow you to grow and develop, working with a multi-award-winning company.

The CRM Executive:

• Plan and deliver CRM communications for the business via email and SMS
• Support the penalisation of customer journeys by developing new strategies
• Optimising and evolving existing automation's driving constant improvements at every stage of the customer journey
• Manage the build, scheduling and send of customer email activity and automated work-flows.
• Supporting CRM alignment and journeys across web and digital experience.
• Partner with the insights team to understand performance & constantly improve segmentation & targeting
• Regularly share plans and performance with the business to ensure clear understanding and creating a positive feedback loop.

The Successful Candidate:

• Knowledge and experience managing CRM activity and email systems
• Technical experience: HTML and email coding. Alongside the use of data led segmentation and testing
• Highly organised with the ability to multi-task and prioritise effectively
• Analytical and proactive in tracking campaigns and confidently presenting findings to stakeholders
• Confident communicator (written and oral) - with the ability to build great relationships
• Detail oriented and strive for the highest standards in execution of activity

*Hybrid working approach - client is Midlands based with limited requirements to be in the office!

Highly competitive package.

Apply now!

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