Credit Supervisor

Are you an experienced Credit Supervisor? Do you enjoy the day-to-day management and making an impact?

Gleeson Recruitment Group are working in partnership with a highly successful UK wide business with finance headquarters in Kingswinford, near Dudley, and assisting with their need to appoint a Credit Supervisor on a permanent basis. The successful Credit Supervisor can expect a salary £28k - £30k per annum.

The successful Credit Supervisor, will get to enjoy the subsidised canteen, onsite gym and personal trainer (one of the best company gyms I have seen), free parking, enhanced pension scheme, 27 days holiday increasing with length of service and the security of Life assurance 4 x salary.

Key Responsibilities:

Management and development of the credit control invoicing and cash allocation team:

• Lead and develop the team, alongside one other Supervisor, and ensure team member careers are developed

• Manage the workload, priorities and initiatives of the company team to ensure the SSC strategic objectives are met

• Ensure good management practices are followed including regular 121s, objective setting, team engagement and prompt resolution of performance or conduct issues

• Ensure team members embody business values and behaviours and embed a Continuous Improvement ethos throughout the team

• Create an engaged, happy team by being an effective leader

• Ensure Credit Controllers, invoicing team members and cash allocation teams are managed appropriately and bad debt is kept to a minimum using effective credit control and debt management practices; work to ensure agreed cash collection targets are met

• Build relationships with sales teams, customers and other key stakeholders to ensure credit control objectives are met while maintaining excellent customer relationships and enhancing the customer experience

• Agree timing for the calculation of bad debt provision and provide information as appropriate

• Ensure cash is allocated in a timely fashion and discrepancies are addressed promptly

• Progress legal action as appropriate to minimise losses and bad debts, ensure the team are managing customer queries which prevent payment and ensure these are resolved in a timely manner in conjunction with the customer service team relevant department

Essential Desired experience: Person Specification

• Effective and Experienced team supervisor desired, but not essential in Credit control with large complex customers
• Minimum of 2 years Credit Control experience
• Great customer service ethos
• Good at juggling and managing multiple and sometimes conflicting priorities
• Continuous improvement mindset
• Comfortable liaising at various levels of staff with meeting stakeholders and managing questions
• Good understanding of controls and risk
• Numerate and IT literate, able to produce meaningful & actionable Management Information
• Full UK Driving Licence

To apply for the Credit Supervisor position, please click on the apply now button and your CV will be sent directly to the responsible recruiter. We will respond to successful applicants within 7 days, however please feel free to get in touch if you would like any further information about your application

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