Credit Controller

Credit Controller

  • Location

    Wolverhampton, West Midlands

  • Sector:

    Accounting and Finance

  • Job type:


  • Salary:

    £10 - £12 per hour

  • Contact:

    Olivia Price

  • Contact email:


  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


As a Credit Controller you will be working with a well known company. Their passion, high energy, tenacity and a "will to win" are the driving force behind the astounding, yet consistent growth.

Key Responsibilities

  • Chasing customers via telephone, letter and e-mail
  • Working closely with their branches and external customers to resolve queries
  • Reviewing aged debt to minimise outstanding balances
  • Account reconciliation, query resolution
  • Prompt production and dispatch of statements
  • Ensuring all aspects of the operation of customer sales ledger accounts, are adhered to at all times
  • Cash allocation
  • Ability to maintain strong relationships with external clients and internal colleagues
  • Professional, confident and diplomatic when liaising with others
  • Taking Credit Card Payments
  • Dealing with escalated/complex issues with customers in a positive manner
  • Checking legal indicators and preparing accounts
  • Diary notes and follow up reports

Essential/Desirable Experience: Experience working within a busy credit control environment. Account reconciliation, dealing with intricate accounts would be preferable, previous cash collection experience essential, ability to deal with high inbound and making high outbound calls.

Technical/Product Knowledge: Microsoft Office; Microsoft Excel, Microsoft Word, general Sales Ledger Software

Essential/Desirable Skills/Competencies: Excellent communication skills, both written and verbal. Excellent attention to detail. Problem solving skills. Adequate mathematics skills. Experience in a similar role, excellent telephone manner, persistence and patience required with the more difficult customers. Excellent interpersonal skills.

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