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Credit Controller

Credit Controller

  • Location

    West Midlands

  • Sector:

    Accounting and Finance

  • Contract type:


  • Salary:

    £23000.00 - £25000.00 per annum + pension

  • Contact:

    Tom Fox

  • Contact email:

  • Job ref:


  • Published:

    20 days ago

  • Expiry date:


  • Consultant:


To ensure reduction in aged debtors and queries and that cash is collected in accordance with founder contracts and within designated timescales including:

Responsibilities of a Credit Controller based in Halesowen, Birmingham.

  • Follow all Company and Departmental Processes/Procedures relating to the management and control of debtors ledgers and accurate allocation of cash
  • Provide effective communication to both external customers and within internal departments
  • Escalate key issues relating to unpaid revenue, queries, unallocated cash/credits and customer complaints to the Head of AR/Billing
  • Supporting Key Performance Indicators and Objectives for the credit control team and making recommendations on how to improve processes
  • Ensure all debt is chased effectively and payment made within contractual terms, as defined by Company Policy, procedures, contractual & legal obligations, to ensure efficient debt management and maximum cash collection.
  • Ensure effective follow up of queries so all revenue is secured and paid for within contractual payment terms
  • Carry out any 'adhoc' duties : including forecasting cash, securing revenue, ensuring bills sent on time so cash collection is not delayed, maintaining accurate customer records/ notes on system and adhoc projects relative to the Credit Control team

The ideal Credit Controller will include:

  • Prior experience of working within Credit Control team

  • Sector knowledge is desired but not essential

  • Advanced IT skills, including Excel (essential)

  • Focus on timely delivery of results and able to handle multiple tasks and prioritise workloads

  • Excellent communication skills, able to work well under pressure

  • High level of numerical and analytic skills, attention to detail

Benefits of a Credit Controller include:

  • Flexible working hours
  • Hybrid working 4 days from home and 1 in the office
  • Pension contribution
  • Free parking
  • Very competitive salary
  • Progression pathway

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