To ensure reduction in aged debtors and queries and that cash is collected in accordance with founder contracts and within designated timescales including:

Responsibilities of a Credit Controller based in Halesowen, Birmingham.

• Follow all Company and Departmental Processes/Procedures relating to the management and control of debtors ledgers and accurate allocation of cash
• Provide effective communication to both external customers and within internal departments
• Escalate key issues relating to unpaid revenue, queries, unallocated cash/credits and customer complaints to the Head of AR/Billing
• Supporting Key Performance Indicators and Objectives for the credit control team and making recommendations on how to improve processes
• Ensure all debt is chased effectively and payment made within contractual terms, as defined by Company Policy, procedures, contractual & legal obligations, to ensure efficient debt management and maximum cash collection.
• Ensure effective follow up of queries so all revenue is secured and paid for within contractual payment terms
• Carry out any 'adhoc' duties : including forecasting cash, securing revenue, ensuring bills sent on time so cash collection is not delayed, maintaining accurate customer records/ notes on system and adhoc projects relative to the Credit Control team

The ideal Credit Controller will include:

• Prior experience of working within Credit Control team

• Sector knowledge is desired but not essential

• Advanced IT skills, including Excel (essential)

• Focus on timely delivery of results and able to handle multiple tasks and prioritise workloads

• Excellent communication skills, able to work well under pressure

• High level of numerical and analytic skills, attention to detail

Benefits of a Credit Controller include:

• Flexible working hours
• Hybrid working 4 days from home and 1 in the office
• Pension contribution
• Free parking
• Very competitive salary
• Progression pathway

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