Complex Planning Coordinator

Birmingham
£25,000

Due to successful growth, our global client who is a leading technical and business services organisation, are looking to engage with applicants who have recent and continuous planning and scheduling experience.

You will be a vital part of the service delivery team.

The role:

Communicating with existing clients across multiple shared service platforms
Resolve queries for internal and external clients.
Building & maintaining strong relationships with existing clients
Various admin tasks and documenting client information in the Customer Relationship Management (CRM) system

Ideal Candidate:

Experience working within a utilities, or logistics company would be ideal
Experience with complex planning and scheduling
Impeccable verbal and written communication skills
Strong organisational and time management skills
Problem solver
IT literate and comfortable using standard Microsoft Packages and CRM Systems
Able to handle potentially challenging customers in a calm and effective manner and deliver the correct solution first time
Able to work well both independently and cooperatively

Job Offer:

* Basic salary up to £25,000 dependant on experience with good benefits and discretionary bonus schemes
* After initial training period, opportunity to work 1 day in office and 4 days working from home

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