Client Services & On boarding Administrator

I have an urgent requirement for a fast-growing client of mine based in Coleshill; they are seeking a dynamic individual with HR Administration experience to join their Client Services team on a permanent basis. This is an exciting time to join a business which is going from strength to strength, with the opportunity for development and growth. You will be working with a professional and fast paced team who pride themselves on delivering an excellent customer experience.

You can expect a salary of up to £23,000 per annum depending on experience.

Benefits: Fun atmosphere, free parking, opportunities for development, opportunities to earn bonus, life insurance, corporate gym memberships

Core duties:

• Act as the first point of contact for clients and employees during the on boarding process
• Provide support to clients through initial set up
• Manage the whole onboarding process and ensure compliance is adhered to at all times
• Manage incoming emails and the email inbox
• Ensure you are sticking to the businesses guidelines and always adhere to SLAs
• Monthly expense, payroll and absence reporting
• Maintain up to date employee data records
• Liaise with internal stakeholders to ensure a positive customer experience

Person specification:

• Strong communication skills and can demonstrate the ability to build strong relationships with clients and employees
• Professional and approachable manner, along with a can do attitude
• Must work well in a team
• Self motivated and energetic

For more information or to apply for the role please don't hesitate to get in touch!

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