Birmingham, West Midlands
£26000.00 - £28000.00 per annum
about 1 month ago
Are you looking to join one of the fastest growing retail distribution businesses in the Midlands?
I am currently recruiting for a new Carrier Analyst position to work within their logistics service delivery team ensuring their products are delivered to the end consumer with minimal fuss and of the highest quality.
The Carrier Analyst will be accountable for reviewing carrier partners, auditing service performance, ensuring the highest standards are met, providing analysis and recommending remedial actions as required. You will supervise your team to proactively help customers and suppliers to analyse areas for improvement and take actions to ensure all company KPIs are met.
The company is striving to provide a "best in class" delivery offering to their end consumer, you will be tasked with being part of this project. You will be asked to regularly review carrier partners to understand better what drives consumer choice in this area, you will need to proactively investigate customer service queries and also financial implications, the role has the full support of the Carrier Manager onsite
To be successful in the role you will need to demonstrate that you are a self-starter with an ability to think outside of the box. Preferably your background will come from either a retail field or even previously worked for a courier network monitoring performance. The role will be very analytical so the ability to be "into the numbers" will be essential, supervising the team and upskilling where appropriate…
The successful Carrier Analyst with receive a competitive basic salary of £28,000 and like any growing business my client is able to support ongoing career development.
If the role sounds are of interest to you then please contact Phil Birch for more information.