Shirley, West Midlands
Bonus & Competitive Benefits
10 months ago
Are you looking to join one of the fastest-growing retail businesses in the Midlands?
I am currently recruiting for two new Carrier Analyst positions to work within their logistics service delivery team ensuring their products are delivered to the end consumer with minimal fuss and of the highest quality.
The Carrier Analyst will be accountable for sourcing new carrier partners, auditing service performance, ensuring the highest standards are met, providing analysis and recommending remedial actions as required. You will work within your team to proactively help customers and suppliers to analyse areas for improvement and take actions to ensure all company KPIs are met.
The two Carrier Analyst roles will cover the following territories: the first role will be based at their facility in the West Midlands and will manage performance across the UK, Europe and the Rest of The World. The second role will focus primarily on performance in USA and Canada - this role can also be based in the West Midlands if the candidate has a working knowledge of the US or Canada or alternatively this role could be based at their operational centre in Denver (Colorado) if that suited.
The company is striving to provide a "best in class" delivery offering to their end consumer, you will be tasked with being part of this project. You will own the final mile process anywhere within your territory this will include delivery but also customer returns where appropriate. You will be asked to regularly meet with carrier partners to understand better what drives consumer choice in this area. You will need to proactively investigate what carrier service works best in different countries and why, the role has the full support of the Global Logistics Manager.
To be successful in the role you will need to demonstrate that you are a self-starter with an ability to think outside of the box. Preferably your background will come from either a retail field or even previously worked for a courier network monitoring performance. The role will be very analytical so the ability to be "into the numbers" will be essential…
The successful Carrier Analyst receives a competitive basic salary with potential for bonus, like any growing business my client is able to support ongoing career development.
If the role sounds are of interest to you then please contact Phil Birch for more information.