An award winning and unique agency based in Birmingham are looking to recruit a talented Account Director into their growing business.
This role will be responsible for leading a dynamic team who are responsible for a global Customer Contact Programme and will involve:
- Creation and delivery of customer journey communications including eDM
- Management of a complex client base across multiple brands
- Measurement and analysis of campaigns
- Delivering timely CRM and eDM campaigns
- Establish and manage project plans through to delivery
The level of position requires experience in the following:
- Proven project management experience of CRM, DM or customer journeys
- Management of complex client bases
- Excellent internal and external customer management skills
- Expertise in eDM/CRM
- Excellent team leadership skills
An excellent salary and development opportunities are on offer.