2nd Line support Engineer (Contract)

2nd Line support Engineer (Contract)

  • Location

    West Midlands, England

  • Sector:


  • Job type:


  • Salary:

    £125 - £126 per day

  • Contact:

    Taygen Ford

  • Contact email:


  • Job ref:


  • Published:

    3 months ago

  • Duration:

    3 Months

  • Expiry date:


  • Startdate:


  • Consultant:


2nd Line Service Desk Support - West Midlands/ Hybrid - £125 a day (inside IR35)

We're looking for a 1st / 2nd line techie to assist us with the delivery of the IT services within our department. The person will require the following:

  • Attend multiple sites and offer a wide range of skills from deploying hardware to provisioning software
  • Require a good knowledge of how a helpdesk works and to get stuck in and own tasks.
  • Work with existing members of staff to support and enhance the service that we provide
  • Liaise with 3rd party stakeholders and ensure their commitments are upheld.
  • The individual will need the initiative to work on their own as well as in a team.
  • Typical experience on software platform are Citrix (administrative skills), Office365 (creating / amending / archiving accounts), provisioning Windows 10 on computers / laptops. Knowledge on Samsung KNOX or equivalent MDM.
  • Desirable SQL background. CCTV administration and Access Control (not essential but would help in narrowing down candidates).
  • A can-do attitude.

Likely the staff member will be working from a single business place at most (once per week / Fortnight) but also have a great balance of working from home.
Hours 37.5 (Monday to Friday 9 - 5 with 30 mins lunch).

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