£25000.00 - £32000.00 per annum
about 1 month ago
2nd Line Support Analyst - Tamworth - £28,000 - £32,000
I am currently working with a global organisation who are looking for an IT Analyst to join their team. This role is a full-on technical support position covering a good mix of project and BAU work across 1st, 2nd and 3rd line. It's a real techies dream with a lot of exposure to new technologies and project you wouldn't normally get at this level.
- Knowledge of ITIL methodology
- Experience on IT Service Desk software, preferably
- Proficient in Windows 7/ 10, Windows Server 2008/2012
- Proficient in Microsoft desktop applications
- Skilled in Active Directory, Exchange / Skype for Business / Teams management
- Strong experience in Microsoft 365 Admin centre
- Strong Knowledge of Networking configuration and management
- Good understanding of project delivery
- Good Knowledge of SharePoint Technology
If you have the required experience and you'd like to find out more about this position, please apply here.