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2nd Line Support Analyst

2nd Line Support Analyst

  • Location

    Tamworth, Staffordshire

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    £25000.00 - £32000.00 per annum

  • Contact:

    Dan Hughes

  • Contact email:

    danhughes@workwithglee.com

  • Job ref:

    BBBH23697_1620395213

  • Published:

    about 1 month ago

  • Expiry date:

    2021-05-27

  • Startdate:

    ASAP

  • Consultant:

    #


2nd Line Support Analyst - Tamworth - £28,000 - £32,000

I am currently working with a global organisation who are looking for an IT Analyst to join their team. This role is a full-on technical support position covering a good mix of project and BAU work across 1st, 2nd and 3rd line. It's a real techies dream with a lot of exposure to new technologies and project you wouldn't normally get at this level.

Required experience:

  • Knowledge of ITIL methodology
  • Experience on IT Service Desk software, preferably
  • Proficient in Windows 7/ 10, Windows Server 2008/2012
  • Proficient in Microsoft desktop applications
  • Skilled in Active Directory, Exchange / Skype for Business / Teams management
  • Strong experience in Microsoft 365 Admin centre
  • Strong Knowledge of Networking configuration and management
  • Good understanding of project delivery
  • Good Knowledge of SharePoint Technology



If you have the required experience and you'd like to find out more about this position, please apply here.

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