2nd Line Support
Salary - Circa £27,000
Position - Permanent
Location - Willenhall (North-West Birmingham)
I have an opportunity for an enthusiastic 2nd line engineer to join a well-established support desk for an MSP based in Willenhall. Currently looking to expand to spread the workload of their growing business.
Do you think you have what It takes to hit the ground running and deliver excellent customer support? If you do, we would like you to join us on continuing to improve the service we provided and in return we will help you to develop your skillset and provide a fun and enjoyable working environment.
What would we like from you?
- Experience providing 1st/2nd tier support via; telephone, remote access and in person.
- Experience with Zabbix. (desirable)
- Understanding of ITIL framework. (desirable)
- Experience with Windows 10, Office 365/2016, Adobe, Active Directory and other Desktop Software.
If you would like to find out more about what we can offer you, please apply or email your CV